Who goes on a Back-Roads Touring Co. Ltd tour?Yes. We have a sales office in Australia and sales teams in North America who are able to help with your bookings and enquiries., Our main office is based in London.
In addition we work with a number of accredited travel across the globe. If you would like us to recommend a travel agent close to where you live/work, let us know.
Are your tours guaranteed?They are mainly English-speaking and in the main come from Canada, the USA, the UK, Australia, New Zealand, South Africa, Singapore and Hong Kong. We do have other nationalities join occasionally but all tour commentaries are in English.
We believe that our tours appeal to individuals who enjoy culture, good food, meeting like-minded people, exploring local regions and want a more relaxing style of travel. We welcome first time travellers, however, also find that many of our passengers have travelled with us before and continue to do so.
Is it necessary to have a good level of mobility?Unlike most other tour operators, once we've accepted your booking, you've paid your deposit, we promise that we won't cancel your tour unless forced to do so by circumstances beyond our control. If you've invested your dreams in us, we'll make them a reality. On rare occasions when there are less than 4 people booked on a tour, we'll give you the opportunity of cancelling without cost or transferring to another Back-Roads Touring tour with more participants.
I have some health problems, and want to know if this will be a problem?Yes, you need to be fit enough to participate fully. Please bear in mind that you will have to negotiate getting on and off the vehicle on a regular basis, walking to attractions, managing stairs in the hotels and showers over the bath. We frequently use more traditional-style hotels and many will not have lifts, porter facilities or ground-floor rooms. If you are in doubt as to whether our tours are suitable for you, please check with us. Our mainland-Europe tours in particular demand an excellent level of mobility, given that the cobbled streets and terrain can often be demanding.
Do you only offer scheduled departures or can we plan a customised tour?If your health problem is minor and you can self-manage it without additional care or special facilities, then we should be able to accept you. Again, it is best to check. Do remember that our tour guides are just that, and they cannot be expected to act in a caring capacity at the expense of the other group members.
How long has Back-Roads Touring Co. Ltd been in existence and are you registered with any tourist organisation like ASTA, for example?We are delighted to design and operate special customised tours for families, friends wanting to travel together, or any other group. See the our Private Tour page on this site for further details or visit www.tailoryourtours.com.
When is the best time to visit Europe?Back-Roads Touring Co. Ltd was founded in 1986. We are fully licensed by the UK's Ministry of Transport. If you want references for the company then contact your local Visit Britain office (formerly the British Tourist Authority), the Irish or Wales Tourist Boards or post a message to hear what past clients say of us.
What is the typical age of a Back-Roads client?We have scores of departure dates so there's certain to be one that suits your time frame. There is no doubt summer months are the best time to visit the UK and Europe, due to the warmer climate, however, July and August are the 'peak' months where most of Europe is on holidays and you might find more popular areas particularly busy. If you prefer to travel away from the crowds, May-June and Sept-October can be more pleasant times to visit Europe. The Winter months are great alternatives to experience Europe's festive seasons. November-January being the best winter months to travel and catch Christmas Markets and the best sales! (and hopefully some snow). Our winter tours have been adapted to allow you to see the best of the country at this time and they take into account closed attractions.
Are Back-Roads tours suitable for children?There tends to be a fairly wide range of ages, but broadly our clients are in the 40-65 age group.
If you are a travel agent.Our tours are designed principally for adults, but we will consider accepting children aged 12 or over on request. Please note that triple and family rooms are not always available.
Please email us at info@backroadstouring.co.uk or phone +44 (0)208 8987 0990. If you are in Australia e-mail us on info@backroadstouring.com.au or in New Zealand e-mail us on info@backroadstouring.co.nz.
Back-Roads Touring Company Ltd.
Level 1, 107 Power Road,
London W4 5PY
United Kingdom
Phone: +44 (0) 208 9870 990
(Mon - Fri: 0900 - 1800 GMT)
Fax: +44 (0) 208 9940 888
info@backroadstouring.us
