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About Back-Roads Touring Company
Back-Roads Touring Co. Ltd small group touring is now the travel concept, environmentally aware and satisfying both visitor and visited.
During our twenty-year history (our first tour was in 1986), we've established a reputation for integrity and honesty that has earned unbiased press and industry praise and, better still, scores of loyal clients who have travelled with us time and time again (see our page with past clients' comments).
more about Back-Roads »Cancellation Policies
Cancellation by You
Cancellation of a booking by You must be made in writing. We will not regard a booking as cancelled unless and until written notice is received by us.On cancellation the following charges will apply:
Days before Departure |
% of trip forfeited |
Over 42 days |
Deposit |
42-29 days |
40% |
28-14 days |
60% |
13-7 days |
80% |
6-3 days |
90% |
2-0 days |
100% |
Cancellation or Modification by us
Every effort will be made to operate all trips as advertised but it must be remembered that our trips are planned up to twelve months in advance. We therefore reserve the sole right, at our discretion, to modify or cancel any trip, flight schedule, accommodation or arrangement at any time. We will notify You as soon as possible of any changes and they will form part of our contract with You. In the case of any material modification or cancellation, we will, if possible, provide You with three alternatives:
(1) a trip of an equivalent or closely similar standard and price, if available;
(2) a trip of a lower standard together with a refund of the difference in price; or
(3) cancellation with a full refund of all monies paid.
A material modification is one which has a serious effect on your trip and includes a change of departure date, departure point or airport, or change of departure time of more than twelve hours, which would cause substantial inconvenience to You.
We will endeavour not to materially modify or cancel the trip within 42 days of the date of the scheduled departure unless compelled to do so because of circumstances beyond our reasonable control. If a material modification or cancellation is made by us within six weeks of the scheduled departure date for reasons other than Force Majeure You will receive compensation as stated in the scale below.
Period before scheduled departure date that we notify You or your travel agent together with the compensation offered.
| Over 42 days | nil | |
| 42-29 days | $50 | CAD |
| 28-14 days | $75 | CAD |
| 13-7 days | $100 | CAD |
| 6-0 days | $200 | CAD |
